- Financial stability and appropriate risk profile – keeping rate of return under conservative investment policy with considerate asset management.
- Innovation – using latest technology advancements.
- High standards of management – transparent management and implementation of world class standards of corporate governance at all levels.
- Client oriented approach – customised services for clients needs.
- Positive impact on economic growth – following principles of sustainable growth with an ambition to expand access of Kazakhstan's population to the financial services.
Honesty, Reliability, Sustainable Development, Innovation and Quality – these are the values that guide the company's team in their work. We are confident that based on these values, we will lead FHC to sustainable development, and customers will receive a highly qualified and customer-oriented service.
We believe that in order to achieve success you need to be honest with yourself, customers, employees and partners. Honesty creates trust, which is a lever for the development of people and business in all areas.
We know that reliability is the main expectation of a client from financial institutions, and we do our best to fulfill this expectation.
We do not pursue short-term profit. We are committed to long-term, but stable and organic growth, in the interests of clients, employees, shareholders, and society as a whole.
We do not want to stand still. We strive to respond to all the challenges in the market, we analyse international cases and innovations in order to create and offer our clients unique and useful solutions.
QualityWe strive to become industry leaders. Therefore, we aim to make every aspect of our work a benchmark of high quality and professionalism. This aspiration motivates employees to increase the efficiency of their work – to optimize business processes, generate new ideas and introduce innovations. Using this approach helps us to offer clients a first-class service and high-quality products.
"We cannot afford to lose reputation – even a shred of reputation"